What to Expect

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•    Please bring in any medical records at the time of your first so we can have your pet's chart as up to date as possible. You may also have the records faxed to us before your visit at 815-729-0273.

•    A $25 new patient deposit is required to secure an appointment on your first visit. This deposit will be applied towards the cost of services on your initial office visit. 


•    We respectfully request 24 hours prior notice for appointment rescheduling to avoid forfeiture of deposit.

•    An annual wellness examination at our clean and comfortable facility is recommended to keep your pet current with yearly heart worm  testing and vaccination schedules.

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer outstanding service and a state of the art veterinary facility.

Your pet's annual vet check-up will include a total physical exam, with a thorough investigation of your pet's head, body and tail, and all his assorted cavities.

Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect.

It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests.

Dr Rowland is compassionate and willing to explain all the procedures your pet undergoes. His goal is for both you and your pet to feel comfortable. Our clinic supports both qualified staff and facilities to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent to anesthesia, especially for very old, very young or very ill pets, Dr. Rowland may suggest a few exams, including X-rays and lab work of blood and urine, before your pet is anesthetized. During the procedure he might need an IV drip; antibiotics may be necessary before and after.

Dr. Rowland may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, orthopedics, and emergency care, if your pet must undergo a procedure that requires more precise treatment.


cat and dog

We look forward to hearing from you

Location & Hours

Location

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Office Hours

Our Regular Schedule

Crest Hill Office

Monday:

Closed

Tuesday:

7:00 am-4:00 pm

Wednesday:

7:00 am-4:00 pm

Thursday:

7:00 am-4:00 pm

Friday:

7:00 am-4:00 pm

Saturday:

Closed

Sunday:

Closed